Digital Downloads

To access your previously purchased download files, go directly to and enter your username and password. 

Please be sure to check your junk mail folder for your purchase confirmation or password reset notification. 

If you are a new purchaser, you will receive an email with directions to set up your password so you can access your download files. 

Refunds and Exchanges

What is your return and/or exchange policy?

Digital products, downloads, course offerings, and video purchases are not covered under the Friction-Free Return Policy. However, if the product is defective or you are not satisfied with quality of the item purchased, please do contact us.

If you need help please contact us via email, or call (800) 333-0133.